Fuel card security with Right Fuel Card
At Right Fuel Card, we prioritise your peace of mind with industry-leading fuel card security measures for our products. We're trusted by over 25,000 UK businesses, and our robust security solutions protect your fleet from theft, fraud, misuse, and unauthorised transactions, saving you money, time, and hassle.
Protecting your business
Why fuel card security matters
Fuel card fraud is a growing concern for UK businesses, with criminals targeting fleets for diesel siphoning, stolen cards, and unauthorised purchases. Lorries, in particular, are being targeted and large amounts of diesel are being purchased with stolen fuel cards. Theft and fraud are becoming increasingly prevalent issues in the transport industry.
These incidents cost businesses thousands in losses and disrupt operations. Our advanced security features ensure your business stays protected, whether you manage HGVs, vans, cars, or electric vehicles.
Fraud costs: Unauthorised transactions can lead to significant financial losses.
Operational risks: Lost and stolen cards or misused funds disrupt fleet efficiency.
Compliance needs: Secure transactions help meet HMRC and reporting requirements.
Our industry-leading fuel card security features
Right Fuel Card offers comprehensive protection to keep your fuel and EV charge cards secure.
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Fraud protection
Add CardSure fraud protection to safeguard your business from the impact of lost or stolen fuel cards. You'll be shielded from unauthorised transaction costs, giving you confidence in every purchase.
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Unique PINs
Each fuel card comes with a unique PIN to prevent misuse. Ensure drivers are trained to keep PINs confidential, reducing the risk of fraud if a card is lost or stolen.
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24/7 online control
Our online account management portal lets you monitor transactions, set spending limits, and restrict cards. If you suspect fraud, you can stop cards instantly, with restrictions processed within 48 hours.
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Spending limits
We have credit limits in place to prevent overspending on your fuel card. This allows businesses to manage their fuel costs and limit the impact of unauthorised spending.
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Fraud prevention training
We educate your business and drivers on fraud prevention, covering risks like diesel siphoning and card skimming. By fostering a security-first culture, we empower your team to protect your business.
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EV charge card security
For businesses transitioning to electric fleets, our EV charge cards feature RFID technology and encrypted transactions, ensuring safe charging at thousands of UK charging points.
Responding to fuel card fraud
If you suspect fraud or lose a card, it's important to act quickly to minimise risks:
Raise the alarm: Stop cards and report to us immediately. Log in to your online account management portal and stop the impacted cards 24/7, and contact our support team at 0113 202 5110.
Stop cards: We’ll ensure your cards are frozen so that no further transactions can be made.
Your checks: Review recent activity in your account to identify unauthorised purchases.
Update PINs: Reset PINs for remaining cards to prevent further misuse.
Our checks: Our team will investigate and resolve issues promptly, issuing replacement fuel cards if necessary. We'll carry out a thorough investigation and may request supporting evidence from you.
Credit account: Following a successful claim, we will issue a credit note to your account.
Why choose Right Fuel Card for security?
Trusted by thousands: Over 25,000 UK businesses rely on us for secure fuel management.
Rated excellent: Rated ‘Excellent’ on Trustpilot.
Comprehensive solutions: From fraud protection to legal support via RightProtect, we’ve got your business interests covered.
Sustainability focus: Secure EV charge cards support your transition to greener fleets.
Learn more about fuel card fraud
Fuel card fraud has become common, with cases of toll, tunnel and bridge-related fraud increasing. It’s important to understand the different ways fuel card fraud can occur and implement preventative measures in order to protect your business.
Drivers also need to be educated on how to keep their fuel card secure and what behaviours constitute fraud.
Fuel card security FAQs
Fuel cards are far more secure than cash or credit cards for managing business fuel spend. Each card is linked to a specific driver or vehicle, with unique PIN protection. This means only authorised use is possible, and all transactions are tracked on your account, reducing the risk of fraud or misuse.
Yes. With Right Fuel Card, you can set controls on your cards to limit where, when, and how they are used. Restrictions can include card use by fuel type, spend limits, or designated sites. This gives you full control over your fuel expenses and reduces the chance of unauthorised purchases.
If a card is lost or stolen, you should immediately freeze the card via your online portal to prevent misuse. The card will be blocked instantly to prevent fraudulent transactions. Because each card requires a PIN, the risk of misuse is very low. We’ll issue a replacement quickly to minimise disruption to your drivers.
If you can’t access your account, call 0113 202 5110 (Monday–Thursday 9am–5pm & Friday 9am–3pm) or use our contact form outside hours. You can order a replacement card online.
Yes. Every fuel card is protected by a unique PIN that must be entered at the pump or till, just like a debit or credit card. This ensures only the authorised driver can use the card, even if it is lost or misplaced.
Yes. Cards can be cancelled or blocked immediately through your account manager or our customer service team. This ensures that even if a card is lost, stolen, or no longer required, it cannot be used to make transactions.
Save money and time with the right fuel card!
Explore our range of fuel cards and EV charge cards and discover how your business can save versus the standard pump price, cut down on admin and access 98% of the UK fuel network with our range.